Refund policy

At GADNEV, we want you to shop with confidence. If something isn’t right, we’re here to help.

Returns
You may request a return within 30 days of receiving your order. Items should be unused and returned with their accessories and original packaging where reasonably possible. This does not affect your legal rights if an item is faulty or not as described.

To start a return, email Support@gadnev.com with your order number. Please wait for our instructions before sending your item.

Return address
GADNEV
401 S Main Ave
Wyoming, IL 61491
United States

Please do not send a return without contacting us first.

Damaged, faulty, or incorrect items
Contact Support@gadnev.com as soon as possible after delivery. Include your order number and photos if they help show the issue. We’ll review it and arrange an appropriate refund or replacement. We’ll cover reasonable return shipping costs when the item is faulty or we sent the wrong item.

Return shipping
For a change-of-mind return, you are responsible for return shipping unless applicable law requires otherwise. We recommend using a tracked service.

Refunds
After we receive and inspect your return, we’ll email you with the outcome. Approved refunds are issued to your original payment method, normally within 3–7 business days. Your bank or payment provider may need additional time to display the refund.

Cancellations
To request a cancellation, email Support@gadnev.com as soon as possible. If your order has already shipped, you can request a return under this policy, subject to your applicable consumer rights.

Questions? Contact us at Support@gadnev.com.