Frequently Asked Questions

What does GADNEV sell?
We offer practical smart home gadgets and everyday tech designed to make life a little simpler.

Where do you ship?
We ship to the countries available at checkout. Enter your address there to see whether delivery is available.

How long does delivery take?
Orders are expected to arrive within 7–14 calendar days from the date you place your order, including processing and transit. If we become aware of a delay, we’ll contact you with an update and your options.

How much is shipping?
Any shipping charge will be shown at checkout before you pay.

Can I change or cancel my order?
Email Support@gadnev.com as soon as possible with your order number. We’ll try to help before your order ships. If it has already shipped, our Return & Refund Policy applies.

What if my item arrives damaged or incorrect?
Contact Support@gadnev.com as soon as possible. Include your order number and photos of the issue so we can help arrange an appropriate refund or replacement.

Can I return an item?
You can request a return within 30 days of receiving your order. Please email us before sending anything back so we can give you the correct instructions. See our Return & Refund Policy for details.

When will I receive my refund?
Once your return is received, inspected, and approved, we normally issue the refund to your original payment method within 3–7 business days. Your bank may take additional time to display it.

How can I contact GADNEV?
Email us at Support@gadnev.com. If your question is about an order, please include your order number.